At m66y, your privacy is not a legal formality — it is a genuine operational commitment. This Privacy Policy explains exactly what personal data we collect when you use the m66y platform, how we use it, who we share it with, how long we keep it, and what rights you hold over your own information. We have written this policy to be clear and readable, not buried in impenetrable legal language.
These highlights summarise our core data protection commitments. The full legal detail is in the sections below.
m66y only collects the personal data that is strictly necessary to provide our services, verify your identity, process your transactions, and comply with our legal and regulatory obligations. We do not harvest data for its own sake.
m66y does not sell, rent, or trade your personal data to any third party for commercial gain. Ever. Your information belongs to you, and it is used solely to operate and improve the m66y platform for your benefit.
All data transmitted between your device and the m66y platform is protected by TLS encryption. Sensitive data stored on our systems — including financial information and identity documents — is encrypted at rest using industry-standard AES-256 encryption.
You have the right to access, correct, delete, and export your personal data held by m66y. You can also object to certain processing activities and withdraw consent at any time. We honour all such requests within the timeframes required by applicable law.
m66y's data handling practices are designed to meet the requirements of our international gaming licence oversight framework and applicable data protection regulations. Our platform is subject to regular independent audits that include data security assessments.
Receiving promotional communications from m66y is always your choice. You can opt out of all marketing emails, SMS notifications, and in-app promotional messages at any time through your Account settings or by contacting our support team directly.
Please Read Carefully: This Privacy Policy forms part of your agreement with m66y and should be read alongside our Terms & Conditions. By registering an Account or using the m66y platform, you acknowledge that you have read and understood this Policy.
m66y operates the online casino and sports betting platform accessible at m66y.net (the "Platform"). For the purposes of this Privacy Policy, m66y acts as the data controller in respect of all personal data collected from Players and visitors to the Platform.
m66y is committed to protecting the privacy and personal data of all individuals who interact with our Platform. This Privacy Policy applies to all users of the m66y website, mobile application, and any associated services, including prospective Players who visit the Platform without registering an Account.
If you have any questions about how m66y processes your personal data, or wish to exercise any of your data rights, please contact our Data Protection team at [email protected].
m66y collects personal data through several channels — directly from you when you register or use the Platform, automatically through your use of our services, and in limited circumstances from third-party sources. The categories of data we collect are set out below.
When you create an m66y Account, we collect the following information:
To comply with our Know Your Customer obligations, we collect and process:
In connection with deposits and withdrawals, we collect:
We record all activity on the m66y Platform including casino game sessions, sports bets placed and settled, bonus offers accepted, and gameplay timestamps. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud detection.
When you access the m66y Platform, our systems automatically collect certain technical information:
Where you contact m66y through live chat, email, or telephone, we retain records of those communications for quality assurance, compliance, and dispute resolution purposes. This includes the content of messages, timestamps, and the identity of the support agent who assisted you.
m66y uses your personal data only for the purposes described below. We do not process your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contract performance |
| Identity and age verification (KYC) | KYC documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial & transaction data | Contract performance |
| Fraud prevention and AML compliance | Transaction data, device data, gameplay data | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Gameplay data, account history | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Personalised promotions and bonuses | Gameplay data, preferences | Consent |
| Platform analytics and improvement | Technical data, navigation data | Legitimate interest |
| Legal and regulatory compliance | All categories as required | Legal obligation |
m66y processes personal data on one or more of the following legal bases, depending on the specific processing activity:
The m66y Platform uses cookies and similar tracking technologies to operate core site functionality, analyse usage patterns, and — where you have consented — deliver personalised content and relevant promotional offers. The categories of cookies we use are as follows:
You can manage your cookie preferences at any time through the Cookie Settings panel accessible in the footer of the m66y Platform. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of certain Platform features, including your ability to stay logged in to your Account.
Blocking strictly necessary cookies will prevent you from accessing your m66y Account. We recommend reviewing your cookie preferences rather than disabling all cookies entirely.
m66y does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
m66y requires all third parties who process personal data on our behalf to implement appropriate technical and organisational measures to protect that data and to use it only for the purposes for which it was shared.
m66y retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & registration data | Duration of Account + 5 years after closure | Legal obligation / AML compliance |
| KYC identity documents | Duration of Account + 5 years after closure | Regulatory requirement |
| Financial transaction records | Duration of Account + 7 years after closure | Tax and financial regulation |
| Gameplay and betting history | Duration of Account + 3 years after closure | Dispute resolution / responsible gaming |
| Customer support communications | 3 years from last interaction | Quality assurance / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 2 years | Proof of lawful processing |
| Technical & device logs | 13 months from collection | Security and fraud monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with m66y's data destruction procedures. Anonymised data may be retained indefinitely for statistical and analytical purposes.
Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data m66y holds about you. You can exercise any of these rights by contacting us at [email protected].
Request a copy of all personal data m66y holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you without undue delay.
Request deletion of your personal data where there is no compelling reason for its continued processing, subject to our legal retention obligations.
Object to processing of your data based on legitimate interests, including profiling for direct marketing purposes.
Receive a machine-readable copy of the personal data you have provided to m66y, suitable for transfer to another service provider.
Request that m66y restricts processing of your data in certain circumstances, such as while the accuracy of data is being contested.
m66y will respond to all data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. Exercising your data rights is free of charge. m66y may decline requests that are manifestly unfounded or excessive.
m66y implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:
While m66y employs industry-leading security practices, no online system can guarantee absolute security. You also have a responsibility to protect your Account by using a strong, unique password and enabling any available two-factor authentication options.
The m66y Platform is strictly intended for adults aged 21 years and above. m66y does not knowingly collect or process personal data from any person under the age of 21. If we discover or are notified that an Account has been created by or on behalf of a person under 21, we will immediately:
If you are a parent or guardian and believe that your child has registered an Account with m66y, please contact us immediately at [email protected] so that we can take prompt action.
m66y takes underage gambling extremely seriously. Our age verification procedures are designed to identify and prevent access by minors at the registration stage and at any point during Account use.
m66y operates under an international gaming licence and may process or store certain categories of personal data on servers located outside Pakistan. Where personal data is transferred internationally, m66y ensures that appropriate safeguards are in place to maintain a level of data protection equivalent to that described in this Privacy Policy.
Such safeguards may include standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or binding corporate rules where applicable. Where m66y engages sub-processors in other jurisdictions — such as KYC verification providers, cloud hosting services, or fraud prevention platforms — those providers are required to implement equivalent data protection standards under contractual obligation.
You may request further information about the specific safeguards applied to any international transfer of your personal data by contacting [email protected].
m66y reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of our Platform. When material changes are made, we will notify registered Players by email to the address associated with their Account and by prominent notice on the m66y Platform prior to the changes taking effect.
The updated Policy will display a revised effective date at the top of the document. Your continued use of the m66y Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with the revised Policy, you should close your Account and cease using the Platform before the changes take effect.
We encourage you to review this Privacy Policy periodically so that you remain informed about how m66y protects your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or the way m66y handles your personal data, please contact our Data Protection team using the details below. We will acknowledge your query within 48 hours and provide a substantive response within 30 days.
Data Protection Contact: [email protected]
Response Time: Within 30 days of receipt (complex requests may take up to 90 days)
Support Languages: English and Urdu, available 24/7
If you are not satisfied with m66y's response to your complaint, you have the right to escalate the matter to the supervisory authority or dispute resolution body relevant to our gaming licence jurisdiction. Details of the applicable escalation route will be provided in our response to your complaint.
For matters related to responsible gaming data, self-exclusion records, or requests to access your gambling history, please also visit our Responsible Gaming page for additional guidance and tools available to you.
Now that you know how m66y protects your privacy, experience Pakistan's most trusted online casino and sportsbook — with JazzCash & EasyPaisa payments, live cricket odds, and 24/7 Urdu support. 21+ only.
m66y is strictly for adults aged 21 and above. We use personal data — including gameplay history and transaction records — to power our responsible gaming monitoring systems, which are designed to detect signs of problematic gambling behaviour and to enable prompt intervention. Your data protects you. Visit our Responsible Gaming page to learn more about the self-exclusion, deposit limit, and session control tools available to all m66y Players.